Privacy Policy for Royal Rinse Laundry

Effective Date: October 2025

Royal Rinse Laundry ("Royal Rinse," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

When you visit the Royal Rinse website or use our services, we may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Billing or payment information (processed securely through third-party payment processors)

Service-Related Information

• Wash & Fold orders
• Pickup and delivery details (if applicable)
• Loyalty or promotional program participation
• Customer inquiries or communications

Website & Technical Information

• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information collected to:

• Provide and manage our laundry services
• Process payments and transactions
• Communicate service updates, confirmations, and promotions
• Improve website functionality and user experience
• Monitor and enhance site security
• Comply with legal and regulatory requirements

3. Sharing of Information

Royal Rinse does not sell or rent your personal information.

We may share information only with:

• Trusted third-party service providers (such as payment processors, scheduling platforms, and marketing tools)
• Legal authorities when required to comply with applicable laws or regulations

All third-party partners are required to protect your information and use it solely for providing services on our behalf.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, or similar technologies to:

• Enable essential website functions
• Analyze website traffic and usage trends
• Improve performance and user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission over the internet is completely secure, we strive to protect your data using industry best practices.

6. Your Privacy Rights and Choices

You have the right to:

• Request access to your personal information
• Request correction or deletion of your information, where permitted by law
• Opt out of promotional emails or text messages at any time

Requests can be made by contacting us using the information below.

7. Children’s Privacy

The Royal Rinse website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Facility Surveillance

For the safety and security of our customers and staff, Royal Rinse locations may use video surveillance. Surveillance footage is used solely for security and operational purposes.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Royal Rinse Laundry
Email: info@royalrinse.net
Phone: 301-821-1441
Address: 6501 Huntshire Dr Elkridge, MD 21075